Popular Languages
Terms and Conditions
Updated on, 23.11.2024
These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you (“Customer” or “you”) and AioFlight regarding the provision of our services (“Services”). By agreeing to these Terms, you acknowledge and accept the obligations outlined herein, along with any additional terms applicable to the specific Services you select and the AioFlight Privacy Policy.
We strongly advise you to thoroughly review these Terms, our Privacy Policy, and Our Fees before engaging with AioFlight’s Services. If you have any questions, concerns, or uncertainties, please feel free to contact us at info@aioflight.com or consult our FAQs section.
Important Note:
If your Claim involves a flight originating from or with a final destination in Brazil, the applicable terms and conditions governing the use of our Services may be outlined in the Brazilian Terms & Conditions.
Summary of Service Usage and Their Nature
Use of Our Services
By agreeing to these Terms and using AioFlight’s services, you confirm that you:
- Are a natural person who has reached the age of legal majority in your country of residence and are capable of entering into legally binding agreements.
- Are authorized to accept these Terms and any additional terms specific to our Services on your own behalf, and, where applicable, on behalf of other passengers.
Nature of Our Services
AioFlight provides services designed to assist air passengers in managing the effects of flight disruptions. These services may evolve over time but currently include:
- Assisting passengers in filing and processing claims against airlines.
- Enforcing passengers’ air travel rights, including (but not limited to) pursuing compensation for flight delays, cancellations, or other travel-related issues.
AioFlight is not a law firm and does not offer direct legal advice or representation. However, as part of our Services and under the scope of these Terms, AioFlight may collaborate with contracted lawyers or legal professionals to facilitate claim resolution on your behalf.
2. Definitions
For the purposes of these Terms and Conditions, the following terms shall have the meanings assigned below:
2.1. “AioFlight Signature” refers to the electronic signature provided by you via AioFlight’s online signing tool, which is equivalent to a handwritten signature. If electronic signature is not possible, handwritten or scanned signatures may be accepted.
2.2. “AioFlight” denotes AioFlight Ltd., registered in United Kingdom, with its principal office at 7 Bell Yard, London WC2A 2JR, United Kingdom.
2.3. “AioFlight Company” means any entity that directly or indirectly controls, is controlled by, or is under common control with AioFlight.
2.4. “AioFlight Dashboard” designates the member-exclusive online portal accessible via https://my.aioflight.com, where members can view and manage their AioFlight services.
2.5. “AioFlight Partner” represents any individual or organization contracted by AioFlight to assist in the delivery of services either directly or indirectly to the customer.
2.6. “Airline” identifies the commercial carrier that operated the flight relevant to the services provided by AioFlight.
2.7. “Air Passenger Rights Regulations” encompasses all applicable laws, regulations, and international conventions—including but not limited to Regulation (EC) No. 261/2004, UK 261, Turkish SHY, Canadian Air Passenger Protection Regulations, USA Air Passenger Flight Rights Law, Brazil ANAC 400 Law and the Montreal Convention 1999—that establish rights for passengers to claim compensation, refunds, or damages in cases of flight disruptions or baggage issues.
2.8. “Claim Agreement” refers to the document, whether electronic or otherwise, that enables AioFlight to act on your behalf and claim compensation or refunds, subject to agreed terms.
2.9. “Authorization Document” means any document that authorizes AioFlight or its partners to act on your behalf, including but not limited to powers of attorney or certificates of authorization.
2.10. “Claim” represents any request made to an airline for monetary compensation, damages, or refunds under Air Passenger Rights Regulations or airline policies.
2.11. “Compensation Services” denotes services provided by AioFlight, its subsidiaries, or partners to pursue a claim on your behalf, potentially including legal action.
2.12. “Customer” or “Client” refers to you, the individual accepting these terms and utilizing AioFlight’s services.
2.13. “Discretion” grants AioFlight the authority to assess, process, and manage claims based on internal data and policies as outlined in these Terms.
2.14. “Eligible Claim” signifies a claim that AioFlight has determined, at its sole discretion, as valid and actionable under its Compensation Services.
2.15. “Eligibility Assessment” is the process by which AioFlight evaluates whether a claim qualifies as an Eligible Claim.
2.16. “Flight Compensation” refers to the total monetary amount, vouchers, or other forms of compensation received from an airline in response to a claim. This excludes legal fees, collection costs, or other expenses incurred by AioFlight during the claims process.
2.17. “Fellow Passenger” identifies any additional traveler included in your claim, such as family members or companions.
2.18. “Submission Form” includes all required documents—such as assignment agreements or authorization documents—needed for AioFlight to process your claim.
2.19. “Goodwill Claim” applies to cases where AioFlight requests compensation from an airline outside established Air Passenger Rights Regulations, often resulting in monetary or non-monetary compensation such as vouchers or air miles.
2.20. “Information Services” comprise flight-related updates, airline or airport information, and general guidance on air passenger rights provided through digital communication or AioFlight’s platforms.
2.21. “Legal Partner” refers to any attorney, legal firm, or representative contracted by AioFlight to handle claims requiring judicial or regulatory action.
2.22. “Legal Action” covers all formal proceedings, including but not limited to filing claims in courts or regulatory bodies, or transferring claims to legal partners for enforcement.
2.23. “Legal Action Fee” is the fee outlined in AioFlight’s pricing structure, charged when legal action leads to successful compensation.
2.24. “Legal Expenses” represent costs incurred during the legal process, such as attorney fees, court filing fees, translation services, and other related expenditures.
2.25. “Pricing Structure” lists all applicable fees, currencies, and payment methods for services rendered by AioFlight.
2.26. “Reassignment Document” enables the transfer of claim rights back to the customer upon request.
2.27. “Service Fee” is the fee payable upon successful compensation as outlined in the pricing structure.
2.28. “Services” include all offerings by AioFlight, such as claim eligibility checks, compensation handling, information services, and membership benefits.
2.29. “Withdrawal” refers to the process where either party terminates a service or claim handling as described in the Terms.
2.30. “VAT” denotes any applicable value-added tax.
These definitions provide clarity on terms used throughout AioFlight’s Terms and Conditions, ensuring transparency and consistency in service provision.
3. Agreement
3.1 Acceptance of Terms
The Client agrees to these Terms and Conditions (the “Agreement”), which form the foundation for any additional agreements between the Client and AioFlight.
3.2 Electronic Signature Authentication
AioFlight employs a secure electronic signature system that complies with Article 26 of the Electronic Identification Regulation. This system is globally recognized, including in judicial proceedings, removing the need for the Client to print, sign, and return the Agreement by mail.
3.3 Authorization and Legal Capacity
By entering into the Agreement, the Client confirms their legal capacity to enter binding agreements with AioFlight. If applicable, the Client also confirms they are authorized to act on behalf of others (e.g., a minor).
3.4 Assignment Confirmation
The Client affirms that the Flight Compensation claim has not been previously assigned to any third party, that no similar agreements have been signed, and that there are no ongoing or expected legal disputes regarding the same matter with the flight operating carrier. The Client further agrees that they will not enter into similar agreements or legal actions concerning the claim with other parties, including AioFlight competitors.
3.5 Provision of Information
The Client agrees to provide AioFlight with all necessary information and documentation required for the successful collection of Flight Compensation from the operating carrier.
3.6 Compensation Exclusivity
AioFlight is authorized to accept only monetary Flight Compensation. Travel vouchers, discounts, or other non-monetary offers from the flight operating carrier will not be accepted.
3.7 Non-Direct Contact with Airlines
By entering into this Agreement, the Client commits to refraining from direct communication with the operating airline or accepting any payments directly.
3.8 Recognition of Agreement by Airlines
The Client acknowledges that these Terms and Conditions constitute binding proof of intent and agrees that all payments related to the Flight Compensation will be directed to AioFlight’s designated accounts, unless otherwise agreed.
3.9 AioFlight’s Support in Compensation Collection
The Client authorizes AioFlight to assist in exercising their rights and to represent them in all matters related to the collection of Flight Compensation.
4. Compensation Services
4.1 Submitting the Compensation Form
Before AioFlight can begin providing Compensation Services, you must:
- Authorize your digital signature on the Compensation Form, indicating that you:
- Agree to engage AioFlight’s Compensation Services.
- Acknowledge that AioFlight will only pursue monetary compensation. AioFlight reserves the right to accept or reject travel vouchers or other non-monetary compensation at its sole discretion. Non-monetary offers from airlines may be treated as a refusal to pay monetary compensation.
- Confirm you are not pursuing the Claim through any other means or third parties, and that no legal dispute related to the Claim is pending or expected between you and the airline.
- Cancel any prior engagements or assignments concerning the Claim.
Failure to complete these steps will prevent AioFlight from providing Compensation Services.
4.2 Acknowledgment and Review of the Form
Once the Compensation Form is submitted, AioFlight will review it and notify you in writing—via email or other methods—whether the Compensation Service will proceed. AioFlight reserves the right to:
- Accept or reject the provision of services at its sole discretion.
- Request additional documentation or information before commencing the Compensation Service.
4.3 Restrictions After Submission
Once the Compensation Form is submitted:
- You may not assign the Claim to any other party, as legal ownership of the Claim has been transferred to AioFlight.
- You may not authorize any other third party to act on your behalf regarding the Claim.
- If you receive direct compensation or payment from the airline after engaging AioFlight, you must immediately notify AioFlight. Such payments will be considered part of the Flight Compensation, and applicable Service or Legal Action Fees will be charged.
- You must cease all direct negotiations with the airline and redirect any communication regarding the Claim to AioFlight.
4.4 Reassignment of Claims
A Claim may be reassigned back to you upon request or at AioFlight’s discretion. Such reassignment will require both parties to sign a Reassignment Form. If you have signed an Authority Document, you may withdraw its authorization by providing written notice to AioFlight.
4.5 Acting on Behalf of Others
If you represent other passengers, you must:
- Obtain and present a valid power of attorney for each passenger.
- For minors, provide their full details, including name, birthdate, and signatures of legal guardians or custodians.
4.6 Commencement of Compensation Services
Once AioFlight confirms in writing, the Compensation Service will begin with the goal of obtaining Flight Compensation on your behalf. You agree to:
- Provide all necessary and accurate information for AioFlight to process the Claim.
- Respond promptly to requests for additional information, including but not limited to:
- Passenger details, flight disruptions, reasons for delays, airline and flight information, and descriptions of incidents.
- Any other documentation requested by AioFlight, submitted via electronic means or mail.
Failure to provide accurate and complete information may hinder AioFlight’s ability to secure Flight Compensation.
4.7 Flight Compensation and Legal Action
AioFlight will submit a payment request to the airline upon receiving your Compensation Form and handle all subsequent correspondence. If the airline fails to respond or pay within a reasonable period, AioFlight may initiate legal action.
- Service and Legal Action Fees:
- If Compensation is obtained, you agree to pay AioFlight the Service Fee.
- If Legal Action is pursued, an additional Legal Action Fee will apply.
- Data Sharing with Legal Representatives:
- You consent to AioFlight sharing all necessary Claim-related data with legal representatives to facilitate legal proceedings.
- Legal Expenses:
- AioFlight will cover any legal costs incurred during unsuccessful Legal Action.
- For successful Claims, AioFlight may recover legal expenses from the airline. All reimbursements for legal costs and interest will belong to AioFlight.
4.8 Settlements
AioFlight reserves the sole discretion to accept or propose settlement offers with airlines. You authorize AioFlight to act on your behalf in making such decisions, without additional consent.
4.9 Goodwill Claims
In jurisdictions where air passenger rights are less developed, AioFlight may, at your request, pursue Compensation through goodwill negotiations with the airline.
4.10 Decision-Making Process
AioFlight uses its discretion to determine:
- Whether to pursue your Claim at any stage, including through legal action.
- Whether to accept settlement offers or withdraw from pursuing a Claim.
Factors influencing these decisions may include:
- Relevant air passenger regulations, legal jurisdiction, and potential legal expenses.
- Airline history with similar Claims, expected timelines, and quality of information provided.
- Advice from legal representatives and AioFlight’s experience with similar cases.
4.11 Disclaimer of Liability
You are solely responsible for ensuring the accuracy and completeness of the information provided. AioFlight will not be liable for delays or failures caused by incorrect or fraudulent data provided by you. If fraudulent data results in legal expenses for AioFlight, you may be required to reimburse these costs.
5. Financial Terms and Conditions
5.1 Our Fees
Our Fees refers to the detailed price list outlining all fees, charges, and costs that AioFlight receives as compensation for providing you with our Products and Services.
5.2 Settlement Procedure
Settlement under this Agreement is contingent upon the receipt of the Flight Compensation, which must be credited to either AioFlight’s or the Client’s designated bank account. Once the Flight Compensation is received, AioFlight and the Client will settle as per the terms outlined in these Terms and Conditions (T&C).
5.3 No Upfront Fees
AioFlight provides Claim pursuit services free of charge. In the event of a successful Claim, the agreed portion of the Flight Compensation will be paid to the Client as specified in the Price List. AioFlight and the Client may also agree on alternative remuneration or payment terms in writing.
5.4 Legal Proceedings and Fee Adjustments
If settlement with the flight operating carrier cannot be reached or if AioFlight deems legal action a more effective or faster method for recovering the Flight Compensation, AioFlight reserves the right to initiate Legal Proceedings. Such actions may result in an increased portion of the Flight Compensation being retained by AioFlight, as detailed in the Price List.
5.5 Offsetting Claims
The Client acknowledges and agrees that both parties to this Agreement may offset their respective counterclaims.
5.6 Reimbursement for Fraudulent or Incorrect Data
If the Client knowingly provides false or incomplete information resulting in additional costs for AioFlight, the Client agrees to reimburse AioFlight for all incurred expenses.
5.7 Applicable VAT
As AioFlight’s registered office is located in [Country of Registration], the applicable Value Added Tax (VAT) is determined by the laws of that jurisdiction and applied at the legally mandated rate.
5.8 Incorrect or Incomplete Payment Information
If incorrect or insufficient payment information provided by the Client results in the return of the Flight Compensation to AioFlight, any additional costs incurred will be deducted from the Client’s portion of the compensation. If the Client fails to provide corrected payment information after reasonable attempts by AioFlight to contact them, AioFlight reserves the right to retain the portion of the Flight Compensation intended for the Client.
5.9 Bank Transfer Fees
For payments to Single Euro Payments Area (SEPA) accounts, transfers will be made via bank transfer. For international transfers, any associated bank fees will be deducted from the Client’s portion of the Flight Compensation.
5.10 Consolidated Payments
To minimize banking fees, AioFlight may transfer all payments related to shared bookings or other collective scenarios to a single account if authorized by the Client or indicated during data submission. Any individual receiving funds on behalf of others is responsible for distributing the payments appropriately, and AioFlight is not liable for any disputes arising from such arrangements.
5.11 Lost or Incorrect Payment Instruments
AioFlight is not liable for lost checks, prepaid debit cards, credit cards, or other payment instruments. Similarly, AioFlight bears no responsibility for errors resulting from the Client providing incorrect bank account details.
5.12 Electronic Invoices
When required, AioFlight will issue an electronic invoice or similar document to the Client via email.
5.13 Force Majeure
AioFlight is not responsible for any delays or failures in payment caused by circumstances beyond its reasonable control, including but not limited to strikes, labor disputes, natural disasters, wars, riots, or compliance with laws or governmental regulations.
5.14 Payments to Final Beneficiaries Only
Flight Compensation and any related payments will only be made to the rightful final beneficiaries. AioFlight will not transfer payments to intermediaries, agencies, representatives, or other third parties unless they provide unambiguous written proof of authority to accept payment on behalf of the beneficiary. In case of doubt, AioFlight may request additional proof or decline to issue payment to the requesting party.
5.15 Limitations of Liability Due to External Events
AioFlight will not be held liable for any compensation, damages, or similar claims if circumstances beyond our control prevent us from transferring the payment to you. Such circumstances include, but are not limited to, strikes, lockouts, labor disputes, acts of force majeure, natural disasters, wars, riots, civil disturbances, malicious acts, compliance with legal or governmental directives, regulations, or orders, accidents, equipment or machinery failures, fires, floods, or storms.
5.16 Interest on Flight Compensation
You are not entitled to claim any interest accrued on the Flight Compensation during the period between its receipt by AioFlight and its transfer to you. AioFlight reserves the right to retain any interest recovered from the airline, including any interest obtained through legal proceedings.
6. Client Cooperation
6.1. Accuracy of Information
The Client guarantees that all data and information provided to AioFlight concerning the Claim are accurate, complete, truthful, and not misleading. The Client agrees to indemnify and hold AioFlight harmless against any claims or damages arising from inaccurate information, lack of cooperation, or inadequate collaboration on the Client’s part.
6.2. Claim Exclusivity
Before engaging AioFlight’s services, the Client confirms that the Claim has not been transferred or assigned to any other party and that no third party has been engaged to enforce the Claim.
6.3. Provision of Required Documents
The Client must provide AioFlight with all necessary data and documents required to process the Claim, including but not limited to identity documentation, boarding passes, delay notifications, and correspondence with the airline.
6.4. Notification of Compensation Receipt
If the Client receives payment or any form of Flight Compensation (e.g., a flight voucher) from the airline after engaging AioFlight’s services, the Client must immediately notify AioFlight. In such instances, the Client is required to pay AioFlight the applicable fees, as outlined in Section 5.3 or 5.4, within 10 (ten) days of receiving the Flight Compensation. Payment must be made to the bank account listed on AioFlight’s website or as otherwise communicated by AioFlight in writing.
6.5. Consequences of Misrepresentation
If the Client provides incomplete or inaccurate data, or if the Client fails to disclose that they have already received Flight Compensation from the airline, resulting in AioFlight’s inability to recover the Compensation or losses through Legal Proceedings, AioFlight reserves the right to claim compensation from the Client for any resulting damages.
7. Withdrawal and Termination
7.1. Right of Withdrawal for Compensation Services
If you are a consumer under the regulations of the European Union (EU), European Economic Area (EEA), or the United Kingdom, meaning you are an individual engaging in a legal transaction for purposes unrelated to your trade, business, or professional activity, you have a statutory right of withdrawal.
You may withdraw from the Compensation Service within 14 days of commencement, free of charge and without providing any reason. To exercise this right, you must notify AioFlight within the 14-day period (via letter, email, or contact form) with a clear statement of your decision to withdraw.
7.2. Limitations on Withdrawal
You acknowledge that withdrawal is not permitted under the following circumstances:
- If AioFlight has informed you that the Airline has accepted your Claim as part of the Compensation Service.
- For services where AioFlight has fully provided the requested service before the withdrawal request.
7.3. Contact Information for Withdrawal Requests
To submit a withdrawal request, you may use the following contact details:
AioFlight Ltd
7 Bell Yard,
London WC2A 2JR,
United Kingdom
Email: info@aioflight.com
7.4. Optional Sample Withdrawal Form
You may use the sample form below for your withdrawal request, but it is not mandatory:
”
I hereby terminate the agreement concluded by me:
AioFlight Claim Number:
Date Claim was Filed:
Name of Customer:
Address of Customer:
Signature of Customer (if submitting by letter):
Date:
“
7.5. Withdrawal After the 14-Day Period
After the initial 14-day withdrawal period, you may terminate your acceptance of the Compensation Service under the applicable Terms and Conditions.
7.6. Withdrawal of Compensation Service by AioFlight
AioFlight reserves the right to withdraw from the Compensation Service if obstacles beyond its control prevent obtaining compensation on your behalf. These obstacles may include, but are not limited to:
- Airline insolvency,
- Court closures or lockdown measures,
- A low value of Flight Compensation that makes further pursuit unfeasible.
In such cases, AioFlight will notify you of the issue and close your claim without applying any fees.
7.7. Termination of Compensation Service
The Compensation Service will terminate upon the earliest occurrence of the following:
- Successful Claim Resolution: The service concludes when the claim has been settled with the airline, you have received the Flight Compensation, and all amounts payable by you to AioFlight, if any, have been paid in full.
- Voluntary Termination: Either party, you or AioFlight, provides timely written notice to terminate the Compensation Service for any reason.
- Immediate Termination by AioFlight: AioFlight may terminate the service immediately in cases where:
- You breach your obligations under the Terms or other applicable rules or regulations.
- You provide false or misleading information, engage in fraudulent activities, or act in ways AioFlight reasonably suspects to be deceptive.
In such instances, you will forfeit your right to the Flight Compensation or any other payments, and AioFlight reserves the right to recover any losses incurred due to your breach.
7.8. Consequences of Termination and Withdrawal of the Compensation Service
7.8.1. Immediate Payment of Fees
Upon termination of the Compensation Service for any reason, you are required to promptly settle any fees owed to AioFlight under these Terms. This includes fees incurred in cases where you withdraw after the airline confirms payment of Flight Compensation.
7.8.2. Reassignment of Claims
AioFlight will not automatically reassign your Claim to you upon Withdrawal or termination. To have your Claim reassigned, you must submit a formal request to AioFlight. Upon receiving your request, AioFlight will provide you with a Reassignment Form that you must complete and sign.
7.8.3. Obligations in Case of Withdrawal or Termination Due to Breach
If you withdraw from the Compensation Service or if AioFlight terminates the agreement due to your breach of these Terms, AioFlight has the right to recover the following:
- 7.8.3.1. Legal Expenses: Reimbursement of any legal costs incurred by AioFlight if Legal Action was initiated.
- 7.8.3.2. Judicial Authority Costs: If AioFlight is required by a Judicial Authority to cover the airline’s legal expenses after your withdrawal, you must pay an amount equivalent to these costs.
- 7.8.3.3. Service and Legal Action Fees: Should you receive Flight Compensation directly from the airline after termination or withdrawal, you are obligated to pay AioFlight’s Service Fee and, where applicable, the Legal Action Fee.
7.8.4. Acknowledgment of Responsibilities
By agreeing to these Terms, you acknowledge and accept your responsibilities to fulfill all financial and procedural obligations related to the termination or withdrawal of the Compensation Service. Non-compliance may lead to additional claims or legal action to recover amounts owed.
8. Data Protection
All personal data collected during the provision of our Services, or in connection with the provision of our Services, will be handled in compliance with the AioFlight Privacy Policy.
9. General Provisions
9.1. Third-Party Services
Our Services may include links to third-party websites or provide interfaces for booking services through third-party providers. These websites and services are managed by independent parties over which AioFlight has no control. While our Services may facilitate access to or provide information about these third parties, this does not imply sponsorship, endorsement, or affiliation.
By using third-party websites or services, you agree to abide by their terms and policies. We strongly recommend reviewing these before use, as you do so at your own risk.
You acknowledge and agree that AioFlight is not a party to any agreement with third-party providers and shall not be held liable for any errors, omissions, or issues arising from the use of such services, or for any losses or damages caused by or related to their use.
9.2. Disclaimer of Warranties and Limitation of Liability
Our Services are built on information from various sources. While AioFlight strives to ensure accuracy, omissions and errors may occur. Our Services are provided on an “as is” basis without warranties, express or implied.
To the maximum extent allowed by law, AioFlight disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights. We do not guarantee that:
- Our Services will lead to Flight Compensation.
- Our Services will meet your expectations.
- Our Services will be free of errors, viruses, or interruptions.
Your use of our Services is at your own risk. AioFlight and its affiliates are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from:
- Use of or inability to use our Services.
- Viruses or harmful components accessed through our Services.
- Linked third-party websites or services.
- Any other issues related to our Services.
If you are dissatisfied with our Services or these Terms, your exclusive remedy is to withdraw your acceptance as outlined in the Terms.
9.3. Updates and Modifications
AioFlight reserves the right to amend these Terms at any time. Updated versions will always be available on the AioFlight website.
Any new features of our Services are subject to the latest Terms. However, your use of the Services is governed by the Terms in effect on the date you accepted them. If uncertain, contact AioFlight for clarification.
9.4. Entire Agreement
These Terms constitute the entire agreement between you and AioFlight, superseding all prior communications regarding their subject matter.
You may not transfer your rights or obligations under these Terms without our written consent. AioFlight reserves the right to transfer its rights or obligations to its affiliates or third parties.
9.5. Alternatives to the Compensation Services
You may pursue your Claim through alternatives, such as:
- Filing your own judicial or extrajudicial claim against the airline.
- Seeking assistance from legal professionals.
- Contacting your country’s aviation authority or relevant arbitration body.
For example, options include the public passenger transport arbitration body, the Federal Aviation Authority’s online forms, or the Air Transport Arbitration Body.
9.6. Governing Law and Jurisdiction
These Terms, Forms, and any related agreements are governed by the laws of United Kingdom and European Union, except for mandatory provisions of your residence country’s legal system.
If any part of these Terms is deemed unenforceable, it will be replaced with the closest enforceable provision, and the remaining Terms will stay valid.
Failure by AioFlight to enforce any provision does not waive our rights or remedies.
In case of discrepancies between language versions of these Terms, the English version will prevail.
Changes to this Terms and Conditions
We may revise this Terms and Conditions periodically to reflect changes in legal requirements, our organizational structure, or adjustments to our practices. Any significant updates will be communicated to you via email or a prominent notice on our website before they take effect. We recommend regularly reviewing this page to stay informed about how we protect your privacy.
Contact Information
AioFlight Ltd
7 Bell Yard,
London, WC2A 2JR,
United Kingdom
Email: info@aioflight.com
Last Updated: 23 November 2024